One Philosophy to Achieve the Ultimate Patient Experience

Becker’s Hospital Review

A large percentage of American workplaces — including hospitals and healthcare organizations — are struggling with employee satisfaction, with 52 percent of workers noting being “not engaged” at work, and another 18 percent “actively disengaged” at work during the first half of 2012, according to the Gallup-Healthways Well-Being Index.
How do these statistics impact our ability to reach our goals as healthcare organizations?

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One Philosophy to Achieve the Ultimate Patient Experience

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