ACP Hospitalist
Post-discharge call services aim to smooth transitions
In the attached article, Nicole Nicoloff, VP of Market Strategy and Innovation, BerylHealth, discusses the importance of follow-up calls to patients post-discharge. With patients seeing many nurses and physicians at their time of stay, and not feeling their best at discharge, instructions and medication compliance can lead to adverse events, low patient satisfaction, and confusion.
Learn how follow-up outreach assists with these issues and can even help improve HCAHPS scores and reduce avoidable readmissions.
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