You Don’t Have to Be a High-End Firm to Offer High-End Customer Service

BerylHealth Spotlight

May/21/2013
CALENDAR INFOGRAPHIC: Online Patient Engagement & Hospital Marketing Strategies
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May/21/2013
Focus On Patient Experience, But Don’t Forget Other Elements Of Care
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May/16/2013
Integrating The Patient Experience Into Your Organization’s Structure
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May/14/2013
Post-Discharge Calls & Improved Satisfaction
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May/14/2013
Who In Your Organization Is Championing Your Improvements?
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The Beryl Companies is comprised of four businesses: two that focus on improving the patient experience in a variety of health care settings and two that focus on improving workplace culture and values-based business productivity. The Beryl Companies sees these activities and concepts as intrinsically linked. The Beryl Companies’ foundational business, BerylHealth, is a technology-focused patient experience services company dedicated to improving relationships between healthcare providers and consumers. The Beryl Institute is the global community of practice and premier thought leader on improving the patient experience. The Institute serves as a reliable resource for shared information and proven practices, a dynamic incubator of leading research and new ideas and an interactive connector of leaders and practitioners. The Institute is uniquely positioned to develop and publicize cutting-edge concepts focused on improving the patient experience, touching thousands of healthcare executives and patients. Founded in 2009, The Circle is a training company that helps other businesses enhance employee engagement and develop more positive workplace cultures. The last firm, the Small Giants Community, is a global organization that brings together leaders who are focused on values-based business principles.