Our Culture

Our Unique Culture Becomes Your Brand Advantage

We believe in the Circle of Growth philosophy—that our employee loyalty drives customer loyalty, which results in business profitability. We invest our profits into the professional and personal development of our employees so that your customers get the highest quality and most compassionate brand experience, and our employees get a truly unique and rewarding work experience. BerylHealth prides itself on this unique culture, which results in low turnover among our Call Advisors, and the company has been recognized with numerous state and national “Best Places” to work awards.

BerylHealth’s Value Is In Its People

While technology enables the business, BerylHealth’s true value is its people. BerylHealth’s reputation for world-class customer service comes from creating an environment of growth, fun and opportunity, resulting in record-low attrition. BerylHealth is an eight-time award winner as a Best Place to Work both locally and statewide, and has been named the #2 Best Medium Size Company to Work For in America.

For more information on how BerylHealth utilizes our people and culture to become leaders in patient experience, see Thought Leadership.

Culture In Action

Take a look at the videos below, or other videos on the BerylHealth YouTube page, for an inside peek at BerylHealth culture in action.

 

Our Culture

BerylHealth Spotlight

  • May/16/2013
    Integrating The Patient Experience Into Your Organization’s Structure
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  • May/14/2013
    Post-Discharge Calls & Improved Satisfaction
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  • May/14/2013
    Who In Your Organization Is Championing Your Improvements?
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  • May/13/2013
    Infographic: ACOs – Guiding Patients through the Healthcare Journey
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  • May/9/2013
    Turn a Good Worker Into a Great Manager: 6 Steps
    Read more »